SHIPPING & REFUNDS
SHIPPING POLICY
Our bespoke brigadeiros are made fresh according to orders received. We strive to make and deliver them within 2-3 business days of receiving an order. To guarantee freshness we ship via Fedex (2 days delivery) Monday - Wednesday.
FedEx has announced they do NOT guarantee on-time delivery.
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2 day deliveries are delivered on WEEKDAYS ONLY.
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Orders placed after 5pm Pacific ship the next business day. We do not ship on Friday, Saturday or Sunday. Orders placed after 5pm Pacific Thursday will not ship until the following Monday.
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Catering orders will be negotiated upon receipt.
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REFUND POLICY
We strive to provide you with the freshest brigadeiros. If your order was damaged or delayed for any reason, please contact us so we can work with you to provide a replacement, exchange or a refund.
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Please ensure that you provide the correct delivery address and required information. We will only deliver to the intended recipient and address as provided by a customer in their specific order.